Are you a current customer? Please take our satisfaction survey to let us know about your experience. We value your feedback!

The Tennant family has served us exceptionally well for almost 20 years and we have referred many friends and family. Thanks for your excellent service!

Paul S.

Facing not 1 but 2 HVAC unit replacements, Billy DeLoach came to our rescue. He helped us choose the best units for our situation and was always available to answer our questions.  Within a day after deciding on the units, Mike and Ben arrived to do a perfect install.  Not only us, but our kids and grandkids are having a perfect holiday weekend thanks to Billy, Mike, Ben and A/C Designs.  We look forward to the same service from you as our needs arise.  At this point, we are a truly satisfied customer.  Thank you, A/C Designs and your team.

Bill and Susan J.

I have had an awesome experience with this company. From Billy the sales rep, to the two that did the install. They explained everything to me, cleaned up everything, and left with my A/C running great. I thank them all, great team!

Suzanne B.

Outstanding service. I called on the 4th of July holiday and received quick service.

David B.

Ernie did a great job!! Our AC was running warm & Ernie showed me why. He cleaned the outside unit, inside & out. The cost to have this done was a LOT lower than I expected!! Thank you so much Ernie!! 🙂

Pamela R.

Jason and Ben were awesome to work with.  Very professional and knowledgeable.  On time, clean cut, hard working and consultative.  Fully educated me on my options (I ended up upgrading a few things thanks to them).  I really enjoyed the entire experience from Sales with Jason Lanier to the install team- Jason and Ben.

Keith P.

Samari was very efficient and knowledgeable.  She took the time to explain things to me.

Theresa B.

Both the sales rep (Troy) and the technicians (Omer and Fellks) were very professional and polite and knowledgeable about the product (A/C).   It was a pleasure doing business with your company.  Our son recommended y’all.

Patrick C.

Another exceptional service experience with your team! I was booked for a same day appointment within seconds of calling in.  As promised the technician called to advise he was on the way to our home. The technician diagnosed our system’s issue within minutes, had the part on his truck and had the system cooling within 30 minutes! Thank you all for a fantastic service appointment!

James L.

Alexander arrived on time and explained everything in detail so there were no surprises. He worked cleanly and quietly, and didn’t leave without making sure I didn’t have any further questions or concerns.

Brent G.

Kwame was polite, curtious , and professional during his entire duties. I am happy with his service and A/C Design should be proud to have him representing your company.

James A.

Samari  Allen performed our semi-annual maintenance. She did an excellent job checking, adjusting and cleaning all aspects of our heat pump system. She explained what she was doing, and performed her work in a professional manner. I appreciated her identifying how high outside temperatures could affect the performance of our heat pump.

Richard I.

Service was scheduled promptly,  technicians were knowledgable and professional.  Jason took an after hours call that was extremely helpful in getting the problem resolved.  I am very impressed with all of the ACD staff I have been in contact with and have a great experience with your service after the sale!

Geoffrey G.

Cole arrived on time & was very pleasant. He serviced our AC unit & outside unit for preventative maintenance. He did a great job!!!

Terri M.

Very happy w/service. Came earlier than expected which is great when you don’t have AC! Explained problem well. Tech wore shoe covers which is what all good service techs should do. Quite efficient.

Kathleen M.

Everyone A/C Designs sends to work on our home has been wonderful!  Knowledgeable, professional, clean, detailed, polite and kind.  Mark was no exception.  He was fast and knew what he was doing.  He got our problem solved in 45 minutes.  Great job!

Bennie S.

The response time is quick, which is needed in Florida when ones A/C is not working!  Techs are all very friendly and knowledgeable.  Everyone in the office is also very helpful.   We will always use A/C  Designs.

Diane S.

Technician was excellent, presented a good image.  He was polite, cheerful and knowledgeable, because of him we extended our service plan, he even made the call to take care of the change for us.

Susan M.

Techs were on time. Personable, in uniform and had job done very quickly. Very nice guys. Very knowledgeable. By the time they had left you would never even have known they were there they did such a good job of cleanup. I know customer service, and needs two guys took it to another level. They are great assets to A/C.

Chris G.

Both installers were courteous and efficient in installing my new system in less than four hours.  Very impressive and everything was completely explained and demonstrated in detail. Highly recommend A/C Designs.

Donald K.

Your company was excellent from start to finish. Professional, yet friendly, efficient and helpful. I would recommend AC Designs to everyone.

Marsha J.

Joseph was excellent. Friendly, professional and did his job in a timely fashion. Great employee.

Louise M.

What a great experience with your company and technicians!  Your technicians were incredibly professional, courteous and respectful.  We had 2 separate crews come by the house, JR and Austin and then Danny & Billy.  Both crews were such a pleasure to work with.  They were knowledgeable, listened to my concerns and answered addressed my questions promptly.  They were courteous and respectful and so professional!  During these difficult times where everyone is running short, they were a breath of fresh air and a joy to work with!  Thank you!

Sharleen S.

Logan was very professional and seemed very knowledgeable.   He was diligent and took things apart to clean each piece.  I would rank him as the top technician we have had in the past 3 years. Very happy with this service.

Joshua A.

The young man spent as much time as was necessary to replace the part, make sure it was running efficiently. He was a pleasure to deal with and seemed to have a good knowledge of the ac system he was working on. He was respectful, courteous, and seemingly knowledgeable.

Susan L.

Have been an existing customer for almost 3 years. Have always been pleased with professionalism of technicians, quality of repairs, and timeliness of services when situation calls for quick attention.

Rhonda B.

Derek was an excellent technician. He was prompt, professional and friendly. Also was very knowledgeable, he diagnosed what was going wrong with my AC unit within minutes. He made me feel like I could trust him with my repair. He did an excellent job! I would welcome him if I ever needed service again.

Josclynn H.

Jackson is a great technician. He identified and repaired the issue promptly and also explained everything along the way. I will not hesitate to use A/C Designs in the future and recommend them to people I know.

Jordan B.

He was fast, efficient, knowledgeable & courteous. He even showed me how to properly change my filter in the A/C unit.

Daisy T.

We have had service with AC Designs at 2 locations for over 8 years now. Tykwan is the best technician we have had.

Alan T.

I was impressed at how fast a tech came out to the house once I called, and then the repair was made the next day. The techs were friendly, professional, and quick to fix the problem. Greatly appreciated.

Jean M.

Alex was very professional and performed his service in a knowledgeable, timely, and clean manner. He answered all my questions.  I was very pleased with Alex and your company. Thank you

Catherine M.

Ian was very professional, explained everything very patiently and I found him to be very humble and knowledgeable. Would love to see him again for our next servicing.

Pankaj S.

Kwame does a great job of keeping the customer informed of what it is he is doing; he’s courteous,  professional and has a great attitude. Overall great experience with Kwame servicing our AC unit.

Joe N.

All of the guys were very respectful and hard working. I have actually already recommended A/C Designs to friends!

Kathy L.

JR and Austin went out of there way to make the changes I requested on the new unit.  They took the time to explain the features the the new unit has compared to the old one.  They left the area clean when the job was completed.  I’m very happy with their work.

Nathan G.

Excellent customer service and he not only replaced my broken thermostat, he corrected a few other issues that would have resulted in system troubles down the line. Thank you!

Angela K.

Matt was sent to my new Mattamy home for an air flow check in the master bath Dec 14. He was very professional and explained his checks. He went to the attic and explained that we had a lack of insulation which was most likely a factor in our temperature variances. He also took time to answer my questions about the air handler maintenance. As a result of his thorough review my home builder is returning to provide insulation in my attic. We would have not known that our insulation missing without his explanation to us. He saved us from falling out of warranty and having to make corrections at our own expense. We will be utilizing your company in the future for our maintenance requirements because of the honest and caring service provided by your technician. Thank you!

Teresa F.

Luke was very professional and explained what he was doing along the way.  Very much appreciated that he used shoe covers even though we told him that they were not necessary.

Robert S.

Alex was extremely professional, pleasant and punctual.  He didn’t rush through.  The wall/box repair looks great.  He was confident the moisture issue was corrected before he left.

Dena H.

Jake was very polite and considerate.  Very knowledgeable and explained everything he was doing in an easy-to-understand way.  I liked that he called and I received an email stating that he was on the way.

Excellent service!

Theresa B.

Your Technician was extremely thorough!  Spent more time checking our unit(s) and explaining his findings every step of the way.  He also has a young lady ride-a-long.  He was educating her as well the whole time. 

Great young man and tech!  Courteous, Professional, and detailed.

We would welcome him back every service.

Lance S.

Roland and Oriel did an excellent job installing my mini-split. Professional, polite, respectful, and knowledgeable.  They clearly knew what they were doing!  It was raining the entire time! They were very neat and clean.  I’m thrilled with my new system!  Thanks!

Jan S.

We were able to get service the same day! Our tech took the time to diagnose the problem engage a solution and leave with the problem resolved! Excellent service!

Tillman B.

Wesley is a wonderful and professional technician. Very helpful in his recommendations and tips to help my unit. I will always want him to service my AC unit.

Georgia H.

Jason is fantastic! We talked a few months ago about a mini split HVAC. He was able to come out quickly so he could measure, etc.  A/C Designs is the best!  Couldn’t be happier!!

Jan S.

Did very thorough job and explained what he was going to do. He was very courteous and explained potential issues seen. He recommended and installed a UV light system. Very happy with his service and that of the company.

Orlando R.

Logan came Saturday and told us the fan motor was gone.  He gave us a loner and ordered the part and yesterday the office called (super nice) and set up appt this morning.  Cameron arrived on time and was super polite and fixed in less than 1 hour.  We are so happy and always glad we have the warranty with A/C Designs.  They are the ones who installed the AC unit when the home was built in 2014.  Great warranty and cleaning to keep it running great. Thanks for taking such great care of us.

Angie E.

I was amazed by the way Anthony service our A/C it was the most thorough job ever I’m ( 76 years old ) Anthony was very professional and offered other services if we were interested but were selling our home thanks again for sending him to our home.

Michael W.

All interactions with your company have been great. The last 2 technicians that came out to our home were polite, professional, and very knowledgable.

John M.

Robert was the most thorough technician we have had since joint the annual program. He thoroughly inspected the interior and exterior systems. He hosed off the exterior to rid it of spider webs – no one before him did that. He inspected the ultra violet light and recommended a new one, which we purchased. He also moved its location to improve the effectiveness. Robert was pleasant, professional and we welcome him to come back for our next service.

Peter B.

Thomas (Tom) was GREAT!  I appreciate him taking the time to answer my questions, and show me different features, educating me on my unit. I ended up purchasing a maintenance plan with A/C Designs, mostly because of the service I received from him. He was professional. I know he was busy, but appreciate him taking that extra time to explain mechanics.

Marsha G.

I had two complete systems which needed replacement due to age and neglect from prior owner.  The whole team was very professional, pleasant, respectful and most of all knowledgeable. The home is infinitely more comfortable and efficient. I highly recommend AC Designs to my friends and neighbors.  Amazing experience.

Scott S.

Haynes was extremely professional and knowledgeable. Had the problem diagnosed within minutes and fixed shortly after. His professionalism was greatly appreciated. He’s definitely an asset to your team.

Brian H.

I always feel that I can rely on AC Designs – to take care of my AC Unit in order to get the most life out of an aging system near the beach.  Thank you AC Designs!

Patricia G.

The two technicians were extremely polite, friendly, and were very helpful in answering all our questions.  After the work was done, they left everything clean and neat.  Very professional, I would highly recommend them.

Christopher C.

Nick is always on time, very nice, and gets the job done! We rave about his work every time he comes. Very thankful for his due diligence and will continue to recommend the company and Nick to our family and friends.

Kristen C.

Our experience with the company has been very good. All the technicians we have had performed a great job.  They arrived on time, are polite, informative and left everything nice and clean. Tykwan had been here before being trained by Bob. He is a very good addition to the company.

When it came time to replace our unit Beau Brooks advised us on a unit for our needs and we are very happy with it.

Again, we can highly recommend A/C Designs and have been to friends and neighbors

Howard J.

I can’t say enough on how impressed I am with the total experience with AC Designs!!! Very professional, tech was very knowledgeable, respected my home wearing shoe covers and explained the process start to finish! My system has never cooled so well! Awesome Job!!!!

Pamela H.

Technician was punctual, neat, clean, courteous,  professional & knowledgeable. A real gentleman, & a credit to A/C Designs Inc.

Jerry O.

My son recommended your company when I moved to St. Augustine.  He’s been very happy with your service and advised me to sign up!  So glad I did!

Carolyn M.

Your company has excellent communication with its customers.  Technicians always arrive on time and the work is completed quickly.  I have never had a problem with A/C Designs and will continue to use them in the future.

John T.

Excellent service. Robert and Anthony were friendly, knowledgeable and very efficient. Explained all problems and made recommendations before proceeding with any repairs. Highly recommended.

Melanie M.

Elonda arrived on time after calling me first, advising me that she was 20 minutes away. She was friendly, took her time and explained what she was doing. Very satisfied!

Dawn T.

Kevin was fantastic. He explained to me everything that I can do on my own as far as maintenance and answered all of my questions.

Rick S.

AC Designs did the best AC install I have ever experienced. Their handling of my account from sales to install was nothing short of excellent. They had my complete system in about 4 hours. Sales, Jason provided me with a super deal on one of the best AC’s you could buy. I can already feel the difference in air quality and comfort. I am very happy with the purchase as I am a lifetime customer of AC Designs. I have been using their services for about 3 years now and received the best service you could ask for.

Edward P.

Great job diagnosing the problem!  The Technician came on time and fixed our a/c the same day. Reasonable prices. Called at 4:15 and the company was able to work me into the schedule without paying emergency fee. We purchased the maintenance plan and will continue to use a/c Designs Inc in the future.

Chanda W.

Always a pleasure to deal with any of the techs from A/C Designs.  Always on time and very courteous and professional!

Michael B.

Micah was friendly and respectful as he introduced himself upon arrival. He wore boot covers to keep my floors clean each time he went in and out!  He explained what he was doing and answered my questions. He kept on task but didn’t rush through. He brought the two extra filters that I had requested. He presented options with explanation and pricing, but no pressure either way. Thanks, Micah!

Karen R.

The crew arrived first thing in the morning and worked all day servicing the units at our commercial property. They were courteous and respectful and worked tirelessly.  I was very impressed!

 

Jackie C.

Mike was great! From the beginning of my call to the end of the service, he was timely and knew exactly what the issue was. When I had additional questions, he made sure that I was comfortable and understood. Thank you Mike!

Tiffany H.

My entire experience from preventive maintenance, sales, office staff, and new installation was the best experience I have ever had from an HVAC company.  JR and Austin were polite, professional, neat, and went the extra mile to make sure the installation of my 2 new HVAC systems went flawlessly.  The install was top-notch.  So glad I went with A/C Designs.

Joseph P.

Same day service with a professional and friendly technician who took the time to explain to me what the problem was. He also wore PPE, which I greatly appreciated. Fair pricing.

Malissa W.

Your service installed our heat and AC units in our new home. They work flawlessly, and we found the info and registered them within 30 to extend our warranty. We like your service very much.

James S.

I had an urgent need as the compressor was not working. Vicki was great to work with when I called as a nonmember and had the maintenance man come out the same day. Mark was amazing!  Taking time to explain everything thoroughly; including the maintenance plan available.  Mark was professional, friendly, and engaged. I could not be more pleased with your company!

Sherri P.

All of the employees that came to our house were professional and clean. Upon arrival, they all had on a face mask and were putting on the foot coverings. I told them that it was their choice but they didn’t have to wear either at our house. They were all very informative about what was going on at all times. We look forward to working with y’all in the future. Thank you.

Scott K.

Techs were respectful and ensured their service didn’t create any unnecessary mess in our home.

Martin C.

Excellent maintenance technician. Very courteous and knowledgeable.

Ilana L.

Our technician was on time and knowledgeable. He was able to help quickly and also he discussed our system in detail. He provided reminders for maintenance and even ensure that other aspects of our AC were working properly outside of the work order.

Michelle B.

Very appreciative of the technician that came out on short notice – was cordial, respectful of personal space, and was in/out as quickly as possible. Thomas was excellent. The customer service team was also great at setting realistic timelines and reasonable scheduling accommodations.

Faraz A.

Communication, messaging and actual service and technician were amazing (and I don’t use that word lightly).  You did everything you promised, in a timely manner.

Rod H.

Very professional technicians. They were both very polite and explained any questions I had in detail.

Dylan M.

Your team arrived on schedule, completed the repairs, and cleaned up.  They were very polite, friendly and a credit to your company!

John F.

A/C Designs has always sent friendly, clean, prepared and competent technicians to service our equipment!

John G.

Kevin was knowledgeable in the maintenance of the Heater/AC Unit and was very thorough in his processes. Excellent customer service.

Jacob B.

The men were wonderful and wore COVID masks. They were both very accommodating, knowledgeable, and skilled. They took extra time to explain everything I needed to know about my new unit. They were courteous and very careful with making sure they didn’t make a mess.

Marianne C.

Ben was thorough and informative. We were very comfortable with the answers to our questions. We hope that he is available when we need service again.

Linda G.

Mike was able to correct a small cosmetic problem and went on to check the more essential components of our HVAC system.  Knowledgeable, helpful, and courteous,  just great!

Neil P.

Very professional, solved the problem in a timely & efficient manner, also very knowledgeable.  Earnie explained everything in details – Thank You

Patricia G.

Great job! Very professional and respectful in these COVID times… Very Pleased!

Raymon M.

All aspects of the installation were handled very satisfactorily. Care and clean-up were thorough. Our technicians were knowledgeable and explained everything well. We are very pleased with A/C Designs.

Darrell G.

This is Jacob’s second time servicing our system and we love the excellent customer service he provided.  He is very professional, knowledgeable, and knows exactly what he is talking about.  Awesome Awesome Awesome!!!!!!!!!

Laurence & Sharolyn W.

Robert was exceptional. I have used other companies for maintenance and no one even came close to his thoroughness and professionalism. Seriously, he was outstanding!!!

Martha F.

A big “shout out” for A/C Designs Heating and Air Conditioning. James (J.R.) and Austin did an outstanding job installing our new Daikin Room Air Conditioner. They arrived on time, were friendly, answered our questions throughout the installation, and cleaned-up before departing. James went over the paperwork with us and ensured we knew how to operate the unit with the remote control. We’d also like to thank Troy Howell for his efforts to ensure we got the unit we wanted and told us how to prepare for the outside compressor installation. All in all, we’re very pleased with everyone at A.C Designs, the services provided, and fair and reasonable pricing. We’re so impressed, that we have signed on with A/C Designs to maintain our whole-house HVAC system and our new Room Air Condition. Call us happy customers.

Norm F.

A/C Designs is fabulous. They go above and beyond to address any challenge you may have. They fixed my AC in record time. I couldn’t be happier with their service. It is a pleasure to work with such a professional, courteous, knowledgeable, and respectful team. Thank you all!!

Janice S.

Chris was on time and called me prior to arrival. I really appreciated the safety precautions he took by wearing a mask and shoe protectors. He was polite, professional, and honest about the condition of our unit. Work was completed with minimal interruption to our daily schedule which now includes working and schooling from home. Another note, that is sometimes overlooked, is how well the tech cleaned up afterward. There was no mess left for me. Thank you!

Kevin G.

Ben is a true professional and very knowledgeable. Great job installing a REME HALO system along with servicing my unit.

Steve S.

The technician was very professional and explained the status of the HVAC system in a way I clearly understood.

Tim B.

The tech arrived on time. Was very courteous and friendly. He spent much time going over our systems and explained what he was doing and his findings.

Roger P.

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