Are you a current customer? Please take our satisfaction survey to let us know about your experience. We value your feedback!

Thank you so much for a great experience! Your response to our emergency was quick and thorough, your technician Luke delivered impeccable service, and your office staff was professional and friendly. We are AC Designs customers for life and will proudly recommend our family & friends. Thanks again!!

Will L.

Jason and Jeremy did a FANASTIC job replacing one of our units. They were very courteous, professional, and efficient. I would welcome them back at any time!

Rob G.

I would like to thank Mr. Jomar for his professional service. He arrived on time with a very polite and pleasant manner. It was also nice of him wearing shoe covers while working inside the house. I would definitely recommend him to others for his efficiency. Job well done! Thank you!

Lester R.

Simply amazing from start to finish. Jason reviewed our situation, gave me options and helped me find the most affordable solution.  This was late yesterday at the last minute on Friday afternoon.  He gave us the best price, lined up a top-notch crew, (Luke and Nate), to install this morning.  Our AC had died and Jason, Luke, and Nate got us back going in less than 24 hours.  Amazing work!  I had been pricing new systems and you gave us by far the best deal.  Thank you!  You blessed our family!

David C.

Mauricio was very professional and friendly. He did a thorough job of inspecting and cleaning our A/C system. I felt like he serviced our system as if it were his own. Thank you!

Charles S.

I can not speak highly enough of these two guys, Jeremy & Jeremy. From the time they arrived, till the time they walked out of the door, they worked! Both were very pleasant! Upon completion, they walked through everything with my husband and I, from start to finish to work the thermostat. Clean up was amazing, it looked like they were never there.

Patti R.

The two gentlemen were excellent and very efficient at installing the new unit quickly. They worked continuously throughout the day, which was very hot, and they stayed until the unit was operating correctly with designed airflows and temperature. The customer service provided was at its highest level and I am grateful to AC Designs for providing such great technicians.

John B.

Fantastic service! I have been raving to all my friends that this was the best A/C service that I have ever had in my 22 years living here. Mauricio was very meticulous about cleaning my A/C and checking to ensure everything was working properly. I’ve tried many different companies and was never happy with their business tactics. Thanks so much for providing GREAT A/C service!

Kaylee L.

Your technician, Ozzie, was well-informed and an expert on our A/C system.  More than that, he was friendly, helpful, patient, and a gentleman. He diagnosed our A/C problem, ordered parts, and helped us schedule the necessary repairs. What more could one ask? We parted good friends. Thanks.

Peter S.

Excellent service and price! A/C Designs replaced my entire system in one day…They were quick, clean, and professional…I am telling everyone I know about your company.

Steve C.

Brock was very professional and polite. He contacted us to let us know when he would be arriving. He did a thorough cleaning the system. We are very pleased with the service from A/C Designs. I also appreciate the office staff. They are always pleasant and efficient with scheduling the checkup. Thank you!

Darlene B.

Our technician was excellent. He addressed the moisture issues we shared when scheduling the appointment with a very thorough inspection. He was very friendly and efficient and we feel he went above and beyond. He is an asset to A/C Designs.

Natalie K.

In our opinion; all the other companies that we contacted did not have anywhere close to the courtesy, friendliness, professionalism, and concern for our needs when we starting asking questions about replacing our A/C system. We feel A/C Designs Inc. has the rest of the market beat in almost every regard.  We feel your business should be considered the best in Northeast Florida, and I know of many others who feel the same way. We thank you all so very much for all the help and assistance we have received from each and every one of you at A/C Designs Inc. We will definitely recommend A/C Designs to everyone we know…

Richard W.

We love the maintenance program.  The Technician went through our system and found a little issue/non-issue and was able to take care of it before it became a problem. If we did not have these checks and service we could have been in for a pricey repair. Thanks, A/C Designs!

Deb M.

I could not be more pleased with the service provided by your technicians. Their attention to detail, workmanship and overall work ethic was exceptional. Troy was also a pleasure to work with. If anyone asked me for a recommendation on an a/c service & installation company I will definitely point them toward you. Thanks for everything!

Frank W.

Just wanted to compliment everyone involved with A/C Designs for a great job from start to finish, from the introduction to final completion. Jason did a great job in accessing my needs for a brand new A/C system. He was super knowledgeable, polite, businesslike, and cordial. James & Mike performed all the work & did an extremely great job with removing the old unit and installing the new one. They were very professional and answered any of my questions. Even when the A/C system was checked by the city inspector, he praised the extra work that was done and how the compressor was anchored. Overall, the office staff, the salesman, and the technicians were great.

Phil S.

This is our second year with AC Designs providing service/maintenance of our HVAC. We think they are excellent! Their communication is terrific, both before providing info about the tech that will arrive and follow-up about the service provided. Their service is also excellent. We receive a comprehensive evaluation of our system, the tech is always ready to answer questions and always friendly.  The cost is really reasonable for our annual contract. Give them a call!

Richard G.

The technician, Chris, was very professional and personable.  He fully explained the costs of the services and parts before initiating the fix.  We are so satisfied with the services rendered by A/C Designs that we signed up for the maintenance plan as well.  We appreciate the great customer service and will definitely call on A/C Designs in the future for our HVAC needs.  Keep up the great work!

Stanley C.

I was very pleased with A/C Designs from beginning to end. Troy Howell is an excellent sales person. You can tell he really cares about helping you and finding out what best fits your needs. He is very knowledgeable, professional, helpful, but not pushy. He was very good about explaining everything to me, answering all my questions and making the best recommendation based on what I was looking for. Then the technicians were very professional, courteous, cleaned up after themselves and efficient. They went over everything with me once the unit was installed also. I was very impressed with the customer service of everyone I spoke with at the company, including the home office that answered my calls. I would recommend them as an excellent company to deal with.

Holli C.

Everyone that I have dealt with is great! I received a call from Billy to schedule my maintenance appointment. He was very pleasant over the phone. On the morning of my appointment, I received a follow-up call from Brian McKitrick letting me know that he was on his way and gave me the time frame on when he will be at my home. I appreciated that nice gesture. He had a positive attitude throughout the appointment. I also wanted to add that it’s great that the techs wear shoe covers before entering the home. Thank you to the wonderful staff for the awesome customer service!!!

Michelle L.

From the excellent customer service on the phone to the interactions and professionalism of the technicians, it’s been a long time since I have had the pleasure of working with a company like AC designs. I highly recommend them (and will) to anyone.

Aaron D.

I quite sure I got the “A” team from start to finish! The technician (Mike) that initially came to my home was fantastic. He did everything to ensure I received the best price and install time available. I am very, very sure that I did. The installers were top notch, courteous, friendly and to the task. What I was sure was going to be an all day event, was done in just a few short hours and I could not be more happy with everything, or sing their praises enough. I believe they were both named Jimmy and/or James, and they were the best.

Scott M.

I am glad I got to experience firsthand how great your company is since my wife normally takes care of it. I called after normal business hours and left a message. I received a call back immediately from John Hall asking the problem we were having with our unit and the estimated time he would be at our home. John Hall was very courteous and thoroughly explained what he was going to do to service our unit. I am extremely pleased with the service he provided and the promptness in calling me back right away. I wish other companies can learn from the example your company sets.

R. Leandado

When it came time to replace our 18-year-old ac unit we made sure to move very deliberatively to ensure we made the best decision for such a large and rare purchase. In the end, we fielded 8 quotes. Troy at AC Designs was the only one to share with us the facts about duct size and how ours were not the size to allow ideal operation for a unit of our size. I researched what he told us and it turned out he was spot-on. Not only that, but his quote was one of the most cost-effective. Since we chose them my experience with AC Designs continued to be positive. All the way from Jeremy and Michael, who did the installation to Stacy who handled our paperwork and fielded questions when we called. In my opinion, the entire crew represented the company very well. I’m not one to leave reviews, but felt compelled to do so simply out of gratitude for a professionally exceptional experience. I’ll be recommending AC Designs to anyone who asks!

Shawn E.

We were very impressed with your company’s level of professionalism from Troy our salesman to the installation team. Everything was done properly and appointments were on time. Very satisfied with everything and will definitely use A/C Designs again for all our rental houses, our personal house and recommend you to friends and family as well. Thank you for the excellent service and price.

Cindy H.

Thomas was very professional, nice, and knew what he was doing. I was given an hour heads up that he was on his way, as requested, and he arrived on time. Thomas was able to diagnose the problem quickly. He worked diligently to ensure my unit was fixed ASAP, especially because I have 3 young children in an 80-degree house. The status of the job was explained to me every step of the way in an understandable manner. He gave me great pointers to ensure my unit runs as it should. It is hard to find good service and he is definitely one to keep! I highly recommend!

Dana G.

I am very satisfied to have chosen A / C design for the installation of my air conditioning system. There were no hidden costs and they were punctual in the delivery and installation of the units. The technicians were very professional.

Carlos C.

We very much like the service your company provides.  We like the communication via email to let us know the name of our technician and that he even called to let us know he could arrive a little earlier than scheduled it that was of benefit to us! It was greatly appreciated. Mr. Reyes was professional and knowledgeable.  Your service program has also worked very well for us in helping us be prepared in cold and warm weather. Highly professional and ethical!

Sally M.

I can’t say enough positive things about AC Designs Company – from start to finish Jason (sales) and Jeremy and Danny (installation) were top notch professional, punctual, clean, efficient and went beyond to make sure I had a great experience. I would highly recommend AC Designs to anyone including my family and friends, neighbors etc. I already spoke to 2 of my neighbors and they are going to purchase a system.

Mike C.

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