Are you a current customer? Please take our satisfaction survey to let us know about your experience. We value your feedback!
The technician was awesome and very helpful. He was extremely customer friendly. Thorough and friendly. He is an asset to your organization.
Alex was very professional and personable. Explained everything in detail, very good job!
Both Cole & Micah were very professional and high performers. Likewise, their customer relations were/are impressive and l felt very comfortable engaging them during my service visit!
Totally professional and caring with good price for service.
Demonte was a true customer service focused young man. He was thorough and very respectful and I appreciate all he did. He is a keeper for sure.
Technician was very professional, friendly, and efficient.
Technician was very polite and answered all questions. He explained things and did a great job!
Your team is the best, always on time friendly and professional.
Very through, professional, and explained in terms I could understand.
I received the best quote of three local companies. They arrived on time finished the job in about 4 hours. I paid exactly what I was quoted. Happy and cool.
Tech was fantastic, both times he came to my house he arrived in time and had great communication. He discussed the issue and corrective actions required. Overall great experience!
Corey was very professional and thorough with the installation of our new thermostat. He researched best practices for our particular thermostat install, and took the time to trouble-shoot the entire system to insure everything worked properly. He was respectful of our property and a pleasure to work with. Five stars!
Kwame your technician was outstanding – polite, knowledgeable and most of all we could tell our 1 year old system was running so much better after his check-up. It’s employees like him who make companies great.
They were able to come over for estimate on a new system within a couple hours of calling and gave a quote much lower than the other companies I called. They were also able to install next day and that only took a few hours. More importantly it was a very straight forward with the quote and the work they were going to perform. I also felt that I was getting honest input on what was the best setup for my situation. They were very professional and punctual. I would highly recommend A/C Designs.
Alex was great. Diagnosed the problem quickly. Explained it easily and clearly. Provided a price before he did the work. Great experience!
Excellent service. I appreciated the courtesy calls to inform me when my technician would arrive. Luciano was extremely professional and courteous. He was able to resolve the issue quickly.
The Tennant family has served us exceptionally well for almost 20 years and we have referred many friends and family. Thanks for your excellent service!
Facing not 1 but 2 HVAC unit replacements, Billy DeLoach came to our rescue. He helped us choose the best units for our situation and was always available to answer our questions. Within a day after deciding on the units, Mike and Ben arrived to do a perfect install. Not only us, but our kids and grandkids are having a perfect holiday weekend thanks to Billy, Mike, Ben and A/C Designs. We look forward to the same service from you as our needs arise. At this point, we are a truly satisfied customer. Thank you, A/C Designs and your team.
Bill and Susan J.
I have had an awesome experience with this company. From Billy the sales rep, to the two that did the install. They explained everything to me, cleaned up everything, and left with my A/C running great. I thank them all, great team!
Outstanding service. I called on the 4th of July holiday and received quick service.
Ernie did a great job!! Our AC was running warm & Ernie showed me why. He cleaned the outside unit, inside & out. The cost to have this done was a LOT lower than I expected!! Thank you so much Ernie!! 🙂
Jason and Ben were awesome to work with. Very professional and knowledgeable. On time, clean cut, hard working and consultative. Fully educated me on my options (I ended up upgrading a few things thanks to them). I really enjoyed the entire experience from Sales with Jason Lanier to the install team- Jason and Ben.
Samari was very efficient and knowledgeable. She took the time to explain things to me.
Both the sales rep (Troy) and the technicians (Omer and Fellks) were very professional and polite and knowledgeable about the product (A/C). It was a pleasure doing business with your company. Our son recommended y’all.
Another exceptional service experience with your team! I was booked for a same day appointment within seconds of calling in. As promised the technician called to advise he was on the way to our home. The technician diagnosed our system’s issue within minutes, had the part on his truck and had the system cooling within 30 minutes! Thank you all for a fantastic service appointment!
Alexander arrived on time and explained everything in detail so there were no surprises. He worked cleanly and quietly, and didn’t leave without making sure I didn’t have any further questions or concerns.
Kwame was polite, curtious , and professional during his entire duties. I am happy with his service and A/C Design should be proud to have him representing your company.
Samari Allen performed our semi-annual maintenance. She did an excellent job checking, adjusting and cleaning all aspects of our heat pump system. She explained what she was doing, and performed her work in a professional manner. I appreciated her identifying how high outside temperatures could affect the performance of our heat pump.
Service was scheduled promptly, technicians were knowledgable and professional. Jason took an after hours call that was extremely helpful in getting the problem resolved. I am very impressed with all of the ACD staff I have been in contact with and have a great experience with your service after the sale!
Cole arrived on time & was very pleasant. He serviced our AC unit & outside unit for preventative maintenance. He did a great job!!!