Reviews
I called in a late afternoon request for a service issue that my A/C was not functioning properly. The collection pan was nearly full of water from dripping and the system was not cooling. They sent a representative out the next morning for a diagnostic evaluation. Matthew the technician was knowledgeable, thorough and courteous. Fortunately, the issue was resolved by a complete evaluation of the system and determined to be a result of myself running the fans on constant recirculate for the last 3 days and a recent improper replacement of a filter that I installed.
I was again impressed with the quality and excellence of the representative who handled the call and the technician that was thorough in evaluating the system to determine it was working properly but had shut down properly. It was shut down as the coils froze and the melting collection of water level in the pan triggered the fans and system to safely shut off. After cleaning up and installing a new filter Matthew restored the A/C system without the need for any additional repairs.
I have a service contract that A/C Designs ever since I purchased my newly built townhome 5 years ago and A/C Designs was the contractor who originally installed the Carrier system. They have proven to be honest, reliable and professional and I highly recommend them.
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AC Designs originally installed the Carrier AC system at my new condominium in 2021. Elier was my service technician today and he continued the quality and courteous service that has kept me a loyal customer.
Service tech was very professional, courteous, knowledgeable and took the time to explain the varied steps of the maintenance process. Highly recommended to all.
Professional and polite.
From start to finish A/C was the very best service provider a consumer could have. The experience was flawless. There sales and technicians were so knowledgeable and professional. S very satisfying experience.
Chris came out to my house today and had my A/C system back up and running within 30 minutes. He was professional, knowledgeable, and absolutely crushed the job. He also took the time to explain what caused the issue and gave me helpful tips to prevent it from happening again.
I highly recommend A/C Designs and especially Chris. If you need an honest, skilled A/C technician, Chris is your guy!
Shawn the technician was professional, knowledgeable and informative! A sense of relief with his explanations!
Technician came less than 24 hours after I called. He was neat, clean easy to understand and very professional and took care of my problem very quickly. I am very satisfied and recommend them highly.
