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Mike was awesome, super friendly and very professional. Cleaned up afterward, couldn't have done a better job of representing your company.
Installation went very smooth. James works very hard and went way beyond our expectations in repairing work that previous installers had done. Our new air conditioner is working great.
It's always a pleasure doing business with you. After over a decade of working with A/C Designs, I have never once been let down. Thanks all!
I thought the price of the ac installation was very fair. The entire group of folks (I.e. salesperson, office staff, installers, techs, and management) was professional and knowledgeable. Their professionalism far exceeds most companies that I have encountered recently.
John was very professional and very attentive to detail. He went above and beyond while correcting the deficiencies of initial installation.
The two installers, Michael and Danny seem to be very highly trained in this field. They were professional, accurate in their work and took on this big job like it was nothing. I am very pleased with the work and my new unit. Thank you for getting this done in an earlier time frame than expected!
The tech was very professional and courteous. Seemed very knowledgeable and explained what he was doing to help us. He arrived ahead of schedule, and we were very pleased since we had an appointment later in the day.
Bob is an outstanding technician ----teaches you what is going on and is very helpful. Glad we have him !!
Michael was very professional, informative and efficiently checked and fixed our A/C issues. We appreciate the suggestion of the UV light and replacing the capacitor not working up to the normal levels.
Recommended to everyone already. My whole Florida family uses A/C Designs!
Jomar did an outstanding job of checking and cleaning our A/C unit. He was courteous and professional in his work. I was very pleased.
Because of your technician Thomas, we will speak highly of your company and continue to do business with your company. He is prompt, professional, very thorough, and very knowledgeable. We trust him in our home, and that means everything. He provided accurate and helpful information about our system. You are very fortunate indeed to have someone with his expertise and character on your staff.
John went over and beyond to help us understand the function of our A/C. He had outstanding customer service and was very friendly!!
Techs are ALWAYS very pleasant and explain what they are doing and looking for. Love the yearly maintenance package that is offered. Peace of mind!!
Finally, a tech that knows how to properly put the filter in our Carrier Air Purifier System. Excellent service and I like the call notification.
Thomas was very professional, nice, and knew what he was doing. I was given an hour heads up that he was on his way, as requested, and he arrived on time. Thomas was able to diagnose the problem quickly. He worked diligently to ensure my unit was fixed ASAP, especially because I have 3 young children in an 80-degree house. The status of the job was explained to me every step of the way in an understandable manner. He gave me great pointers to ensure my unit runs as it should. It is hard to find good service and he is definitely one to keep! I highly recommend!
Mike did a great job, is very personable and friendly, was careful in his actions, and was professional. I've always had a good experience with your team members, Thank you!
Both technicians were very professional, polite, courteous. Their endurance was impressive. The lead technician seemed very knowledgeable and accommodated my requests. They were also very conscious of keeping our flooring clean. The new system significantly improved airflow to our master bedroom, which has always been lacking. I would highly recommend A/C Designs.
My A/C unit has been under your care since I purchased my home. Great service and maintenance plan.
Very competent and professional. Didn't mind answering my questions and made me feel that he was motivated in his work.
Figured out our problem and fixed it quickly. Seems to have improved our A/C unit’s efficiency. Very professional.
Mauricio was very professional and friendly. He did a thorough job of inspecting and cleaning our A/C system. I felt like he serviced our system as if it were his own. Thank you
Chris was knowledgeable, polite and knew his profession. We were very pleased with the company's quick response and technician's ability to diagnose and correct the issue.
Technician Chris did an excellent job in servicing our units! He was extremely knowledgeable and explained to us everything that he was doing in regards to service! Chris was also extremely courteous and friendly! We enjoyed our conversations with him! Thanks!
From the first moment, the person who took my call was very nice and kept me informed at all times until Thomas, the technician, arrived at my house. Thomas was also very good and professional, very clear he knew what he was doing and fixed my A/C unit very quickly.
Very satisfied with the service. Easy to make an appointment and the staff is very courteous and professional. Luciano, the technician, is honest and very respectful to his customer. He has an excellent work ethic and is thorough with his job.
Fantastic service! I have been raving to all my friends that this was the best A/C service that I have ever had in my 22 years living here. Mauricio was very meticulous about cleaning my A/C and checking to ensure everything was working properly. I've tried many different companies and was never happy with their business tactics. Thanks so much for providing GREAT A/C service!
Appreciate the timeliness and courteous manner in tuning up the A/C. Enjoyed the visit!!
Super technician. Very cordial, proficient and kept us informed at each step.
Tech Mike McGrath was outstanding. Professional, knowledgeable, and down to earth. He troubleshooted my air problem and fixed it definitively. Mike is a true credit to your company. Thank you!
Jomar was a very professional, well-versed, very thorough and meticulous on the servicing today. He has a very positive attitude and I enjoyed meeting him today.
Your technicians are professional, knowledgeable and always respectful of our home. Thank you for providing great customer service.
Excellent service and price! A/C Designs replaced my entire system in one day...They were quick, clean, and professional...I am telling everyone I know about your company.
Mike has helped us 3 times in the past year and each time has been a wonderful experience. He's on time, pleasant, professional and helpful!!
The technician was at my father's house yesterday doing a biannual service visit and noticed that his system had a small buildup of mold. He recommended installing a light to reduce and remove mold as it would be better for air quality. He never pressed the issue but just offered it as a suggestion. So we opted for the installation in both homes as we both use A/C Designs for our service contractor. He was professional and friendly. A true asset to your organization...
The technician was very informative and explained everything to me. I would like Michael to handle future scheduled maintenance visits. Michael was very professional and did the job quickly.
I can not speak highly enough of these two guys, Jeremy & Jeremy. From the time they arrived, till the time they walked out of the door, they worked! Both were very pleasant! Upon completion, they walked through everything with my husband and I, from start to finish to work the thermostat. Clean up was amazing, it looked like they were never there.
The technician Jomar did a great job. He took the time to explain to me various items of his work which really put me on a comfort level that I was getting a quality job. Jomar is an asset to your company...Thanks for a job well done.
...In our opinion; all the other companies that we contacted did not have anywhere close to the courtesy, friendliness, professionalism, and concern for our needs when we starting asking questions about replacing our A/C system. We feel A/C Designs Inc. has the rest of the market beat in almost every regard. We feel your business should be considered the best in Northeast Florida, and I know of many others who feel the same way.
We thank you all so very much for all the help and assistance we have received from each and every one of you at A/C Designs Inc. We will definitely recommend A/C Designs to everyone we know...
Just wanted to compliment everyone involved with A/C Designs for a great job from start to finish, from the introduction to final completion. Jason did a great job in accessing my needs for a brand new A/C system. He was super knowledgeable, polite, businesslike, and cordial. James & Mike performed all the work & did an extremely great job with removing the old unit and installing the new one. They were very professional and answered any of my questions. Even when the A/C system was checked by the city inspector, he praised the extra work that was done and how the compressor was anchored. Overall, the office staff, the salesman, and the technicians were great.
Sam was very friendly and explained all of my questions with patience.
Guys did a great job. They made sure everything was properly sized and took their time to ensure the job was complete and working properly. They were very knowledgeable and professional. Nice job!
Your technician, Ozzie, was well-informed and an expert on our A/C system. More than that, he was friendly, helpful, patient, and a gentleman. He diagnosed our A/C problem, ordered parts, and helped us schedule the necessary repairs. What more could one ask? We parted good friends. Thanks.
We've been with A/C Designs since 2009. Technicians are always prompt & friendly. Very satisfied with the service provided.
Brock, was very professional, knowledgeable, and friendly. A well-qualified person to represent A/C Designs.
My technician was very courteous and polite. He even waited for me when I was running late to get home to my appointment. Awesome experience.
Sam was kind and professional as always. I love that she remembered me and my family and is always trying to help find the best solutions to my problem A/C unit.
John is always professional, courteous, and knowledgeable.
Brock was very professional and polite. He contacted us to let us know when he would be arriving. He did a thorough cleaning the system. We are very pleased with the service from A/C Designs.
I also appreciate the office staff. They are always pleasant and efficient with scheduling the checkup. Thank you!
Our tech Chris was excellent! Knows his job and got us back up and running in no time! Great work Chris!!!
Jeremy was our technician. He arrived right on time. He said the process would take 6 hours and he finished almost to the minute. He did an excellent job cleaning up everything. He was very professional and knowledgeable. He did an outstanding job. From the start, it was a pleasure doing business with A/C Designs.
Thomas was very helpful and informative. He was patient and answered all of our questions.
Our technician, Bob, has gained our trust with his knowledge, friendly attitude, and willingness to take the time to explain the best methods to get the best performance while minimizing unnecessary repairs and expense. Thank you, Bob and A/C Designs.
The technician answered all my questions and made suggestions for future issues. Very much appreciated.
I was more than satisfied with Brock. He answered all questions and explained the operation of the thermostat to me.
Thomas was extremely professional and took time to educate me on my system. His work was thorough and we are extremely pleased with the level of service he provided.
The technician was very helpful and answered all of my many questions. I appreciate the help and the positive attitude.
Your employees are the best. They are knowledgeable and explain in detail what the results of the service call are. We ended up replacing the A/C unit. The job was done the next day. Strongly recommend your company.
Very professional and friendly technicians. On time and cleaned everything up when they left.
The technicians were very polite and professional and corrected the issue. Outstanding job!
Everybody I dealt with was kind, courteous, knowledgeable and hardworking. I'm a very satisfied customer and would definitely recommend your services.
Awesome job! Professional, kept the job site clean, was respectful to my property and explained steps of set up and then detailed explanation on how our new thermostat worked.
I certainly appreciate the yearly appointment reminders in the spring and the follow-up for the fall service. The technician, as always, was excellent and gave great advice on flushing the A/C system.
Samantha performed current and 6 months checks of our a/c system. Excellent technician. Friendly, courteous and knowledgeable. Great representative of your company!
Thomas came to our home on time. I received an email sooner than I expected because I know a lot of customers were without heat. He was so kind and professional. He educated us on certain features of our system that we were not quite sure of or didn't know.
Corey was very professional and answered all my questions. He took care of everything needed on the spot and explained what was needed. I very much appreciate his honesty and positive attitude.
Have been using AC Designs for several years. Always pleased with service and professionalism of Tom, our technician, and the company.
Luis quickly identified the problem and got it corrected. Appears the Zone Control Panel was not wired correctly during installation, This caused damage to the panel and tripped the fuse. Luis replaced the panel and made sure the system was working properly before departing. Overall outstanding service!
Technician called in advance and asked if we were available for her to come before our scheduled time. We were and she arrived quickly. Friendly, professional technician.
Thomas is very knowledgeable & professional. I am impressed at how quickly your Company responded to our call.
Your technician, Bob, was courteous, personable, and knowledgeable. He well-represents your company. I would be happy to have him be the technician handling all of our maintenance services.
We love the maintenance program. The Technician went through our system and found a little issue/non-issue and was able to take care of it before it became a problem. If we did not have these checks and service we could have been in for a pricey repair. Thanks, A/C Designs!
Mike serviced our unit a month ago while under warranty and again this time with a repair call. As always he is polite, knowledgeable, and explains the system and issues with you. We were so impressed with mike that we purchased the annual maintenance contract.
Our technician was excellent. He addressed the moisture issues we shared when scheduling the appointment with a very thorough inspection. He was very friendly and efficient and we feel he went above and beyond. He is an asset to A/C Designs.
I appreciate the same technician coming each visit. It's nice to see a familiar face who is knowledgeable about our systems and knows the history of prior visits. I REALLY appreciate the technician wearing shoe coverings in the house and leaving the inside work area as clean as it was upon arrival.
Not only was Billy on time and efficient, he answered my questions and taught me more in one visit than the prior service provider did in 11 years. When it is time for my next service, in six months, I would like to have Billy handle my call. Thank you all!
Tech Samantha called prior to our scheduled service appointment and was able to arrive early, which was extremely helpful for us. She was professional, efficient and extremely friendly; at the end of the service call she took the time to explain the service paperwork and detail what she had done. Excellent experience.
Both men were very professional and worked hard to complete the entire a/c heat pump installation in under 6 hours. Great job!
The system works great!
We're 100% satisfied with A/C designs ... the initial installation and year round service. The tech is excellent /outstanding. We would recommend A/C designs to anyone......
Luciano presented himself in a very professional manner, was very knowledgeable, courteous and friendly!
Bob was the technician and he was very professional explaining everything he did and suggesting ways for the unit to operate longer. I was extremely satisfied with his work and will ask for him at the next scheduled PM next April.
Finding your company was one of the best things we did when we retired to Florida. Your technicians are tops!
Your technician was professional, efficient and personable. He did a great job.
Mike was fantastic. Terrific effort in taking care of our issue.
Samantha was very professional and she had a very positive outgoing attitude, Samantha is a great asset to your company and everyone here loves her as a person, she's just super! Our Wonder Woman in the a/c world! Very cheerful attitude very thorough and explained each action she was performing.
Samantha was very informative & friendly I was very happy with her excellent customer service experience!
Fast, efficient service! Highly recommend A/C Designs!
The response time was spectacular AND it was right before a hurricane. The tech was great! Thank you so much!
Samantha was excellent! Very friendly, professional, and most helpful with providing valuable information on maintaining the system! Thank you!
Our technician Luis was courteous, knowledgeable and professional. He gave us tips in maintaining our HVAC system.
Chris & Travis were both very helpful and went out of their way to help us. They were both very professional, friendly and most importantly - THEY GOT THE JOB DONE.
Our technician, Thomas, was very courteous and efficient. We also appreciate the fact that he used shoe protectors! Thank you!
My service contract is well worth it. I called at 8 AM after Hurricane Irma and had help at the door before 10 AM.
Chris was so professional, direct and honest! I am extremely pleased with him, and would highly recommend him!
Samatha did a superior job in servicing my a/c system. She was very professional and provided me with info about my system I didn't know. I am very satisfied with her work.
I could not be more pleased with the service provided by your technicians. Their attention to detail, workmanship and overall work ethic was exceptional. Troy was also a pleasure to work with. If anyone asked me for a recommendation on an a/c service & installation company I will definitely point them toward you. Thanks for everything!
Chris was very polite and professional. Completed his job in a timely manner. Very pleased with the work he did.
Bob our technician is absolutely phenomenal. He is diligent, professional, and makes the appropriate decisions and recommendations.
Timely, efficient and professional!
The technicians were very professional and knowledgeable about the equipment. All of our questions were answered with detailed information.
Technician Haynes was excellent explaining everything and did an outstanding job serving my unit. Thank you, A/C Designs.
As usual, great professional service from A/C Designs. They upgraded and installed my system 3 years ago for a superbly reasonable price. The yearly service price for twice a year maintenance is extremely competitive. I wouldn't have any other company service it.
We are going into our 3rd year with A/C Designs and the service has always been excellent!
Our service tech took the time to explain the problem and the solution in a thorough manner so we knew we were getting the best possible service. Two thumbs up for Mike.
Billy was very professional and answered questions thoroughly as well as offered advice/solutions. His work was exceptional and we would use A/C Designs again based on this experience and his level of service.
I am very impressed by the professionalism of your company in every step of my interaction with you all.
Both technicians who stopped by, today and on the initial visit, were timely, courteous, and professional. We are so impressed with your staff!
The Technician (Samantha) was very friendly. Upon completion of servicing, she restored everything back to its original state to include my thermostats.
They did a great job and were very professional. The air handler is now accessible (to change the filter) and the installation now has a very clean and tidy appearance. I am happy with the job that they did. They were patient and thorough answering any questions that we had.
Billy was extremely polite and courteous. He explained what he was doing so I could understand it. Telephone conversations with staff members have been excellent.
Excellent installation crew - very professional.
The technician, Chris, was very professional and personable. He fully explained the costs of the services and parts before initiating the fix. We are so satisfied with the services rendered by A/C Designs that we signed up for the maintenance plan as well. We appreciate the great customer service and will definitely call on A/C Designs in the future for our HVAC needs. Keep up the great work!
AC Designs Tech Joseph was a gentleman, extremely knowledgeable and helpful, and very thorough.
Very impressed to have someone come out the night I called! Great service!
The technician gave me a courtesy call and was ON TIME. Once there she was friendly, competent, and willing to answer my questions in a patient manner. A definite professional and in my opinion, an asset to the company. Keep up the good work!
Technician Jeremy is proficient and friendly; represents your company well. He was very knowledgeable of his job.
Have enjoyed our Daikin 18 Seer for the past 12 months. Very quiet and efficient.
As in the past, great service. Very pleased with how AC Designs takes care of my unit.
From the excellent customer service on the phone to the interactions and professionalism of the technicians, it's been a long time since I have had the pleasure of working with a company like AC designs. I highly recommend them (and will) to anyone.
Troy is professional and a great representative of the company. He explained the service, took time to answer my questions and recommended actions I could perform in between service calls that would maintain the unit.
I've had great service from the guy that installed the unit to the guy that handled our emergency this weekend. I initially called Snyder and realized that I should call you for the emergency and you guys took care of me immediately. I was so impressed with the technician that I signed up for biannual service and purchased the filters on the spot. Great job!
A/C Designs owners and management must be doing something so right. David was our technician, and he is another employee who treasures his job. He has such respect for customer, and is determined to get things fixed. The rain never stopping and was like a monsoon. He tried so hard but was concerned his important electrical tool would be ruined in the wet rain. He left to buy a TENT to cover air conditioning unit. He worked long and hard.... would not leave us with no air. He said he is "So Lucky" to work for your Company." We are once again "Happy Customers."
I have been using your company since I purchased this house since 2013. I have never had the a/c working this quiet and efficient since day one. Even though I have the service contract and have complained about the noise on start-up and noise while running. Mike checked and double checked everything and I am so satisfied with what he has done I will recommend a/c design to everyone I talk with. Thank you for your help on a very hot day without a/c. You restored my faith in the repair industry.
Your technicians were very courteous and answered all our questions professionally and with patience. They cleaned up all their belongings and left the area they worked in nice and neat. The communication I received from the office was greatly appreciated. This company is the most professional company I have had the pleasure to work with. Even the sales rep was professional and everything he said would happen, happened. Thank you very much for your services.
Love Billy, he's friendly, courteous, efficient, neat, always wears booties in the house and does an excellent job.
We have recommended your company to several people over the last year. We love our AC system & enjoy the lower JEA bills & being cool without it running all the time. Thank you!!
Best A/C company around always over deliver thanks, Ed, Corey, and Greg and your people! Can't say enough good things Corey's service guys have saved me more than once!!! Will definitely be using A/C designs on my new house as well.
I was very pleased with A/C Designs from beginning to end. Troy Howell is an excellent sales person. You can tell he really cares about helping you and finding out what best fits your needs. He is very knowledgeable, professional, helpful, but not pushy. He was very good about explaining everything to me, answering all my questions and making the best recommendation based on what I was looking for. Then the technicians were very professional, courteous, cleaned up after themselves and efficient. They went over everything with me once the unit was installed also. I was very impressed with the customer service of everyone I spoke with at the company, including the home office that answered my calls. I would recommend them as an excellent company to deal with.
I quite sure I got the "A" team from start to finish! The technician (Mike) that initially came to my home was fantastic. He did everything to ensure I received the best price and install time available. I am very, very sure that I did. The installers were top notch, courteous, friendly and to the task. What I was sure was going to be an all day event, was done in just a few short hours and I could not be more happy with everything, or sing their praises enough. I believe they were both named Jimmy and/or James, and they were the best.
This is our second year with AC Designs providing service/maintenance of our HVAC. We think they are excellent! Their communication is terrific, both before providing info about the tech that will arrive and follow-up about the service provided. Their service is also excellent. We receive a comprehensive evaluation of our system, the tech is always ready to answer questions and always friendly. The cost is really reasonable for our annual contract. Give them a call!
I had my unit replaced this week by A/C Designs. The team is well managed, the installers are courteous and professional, and my job was done on time and as promised. I recommend this company.
AC Designs is very professional and knowledgeable of every aspect of the business. ...The installation is top notch they won't leave till your unit is working perfectly.
I am very pleased. The appointment was scheduled very timely and the technician called before arriving as promised. The technician was very professional and helpful and I feel like he went above and beyond to make sure I understood my system before leaving. I would definitely recommend this company and technician.
I am very impressed by the AC Designs representatives. They are very knowledgable, thorough, and professional. Installation was smooth. The installer made sure to wear shoe covers every time he entered my home. My home was brought up to current code and I was able to save significant cash over other companies that quoted for my business.
I have been using this company for about 2 years. They are reliable, knowledgeable and courteous at all times. They work fast and always leave the area clean. I would recommend them.
When it came time to replace our 18 year old ac unit we made sure to move very deliberatively to ensure we made the best decision for such a large and rare purchase. In the end we fielded 8 quotes. Troy at AC Designs was the only one to share with us the facts about duct size and how ours were not the size to allow ideal operation for a unit of our size. I researched what he told us and it turned out he was spot-on. Not only that, but his quote was one of the most cost effective. Since we chose them my experience with AC Designs continued to be positive. All the way from Jeremy and Michael, who did the installation to Stacy who handled our paperwork and fielded questions when we called. In my opinion, the entire crew represented the company very well. I'm not one to leave reviews, but felt compelled to do so simply out of gratitude for a professionally exceptional experience. I'll be recommending AC Designs to anyone who asks!
The sales comfort advisor helped me picked out the best equipment for our budget and needs. The two crew who did our AC were very polite, professional and knowledgeable and paid attention to detail on their work. I will definitely recommend them to my friends and family and and do business with them in the future.
I would like to thank the "J" TEAM for excellent service when installing our new system. They were professional, courteous and efficient. Although they did not do the dishes and laundry before they left, the house did look like it had not been otherwise disturbed. GREAT JOB TEAM!
A/C Designs is nothing short of amazing! When my mother's heater quit working, the owner himself dropped everything he was doing and came out himself to get her heater up and running. Thanks again for everything!!
We invited five different companies to provide us on-site estimate for a new AC system. The sales manager was the most knowledgeable and credible. He patiently answered all questions we had concerning technical information on AC units.
AC Designs installed a new system for us in 2012, we selected them based upon price, knowledge, and quality. Since them we have used them for servicing twice a year. Their service team in prompt and professional and always call to tell us they and coming. This is an excellent company.
"This company has been servicing my a/c for over 5 years. they perform semi-annual inspection. They do a great job."
We were very impressed with your companies level of professionalism from Troy our salesman to the installation team. Everything was done properly and appointments were on time. Very satisfied with everything and will definitely use A/C Designs again for all our rental houses, our personal house and recommend you to friends and family as well. Thank you for the excellent service and price.
The unit was upstairs in my townhome and required the technician to remove the old unit in pieces, carrying those pieces down a set of hardwood stairs and then bring the new system, also in pieces, up those same stairs. He was very careful, put drop cloths down and even removed a few paintings in the stairwell to avoid knocking them down. His explanation of how to operate the thermostat, change the filters, and flush the condensation line was thorough. I am very satisfied with both the installer's work and the overall installation. Who knew I'd be running the air-conditioner in December and early January. I did not know that the system also can adjust the humidity in the house, which is a great feature in Florida. I'm so glad that John recommended that I give you a call to get a quote...and I'm even more pleased that I didn't wait until my air-conditioner failed before getting a new one installed.
We wish all contractors were as wonderful ask AC Designs! From the wonderful account rep that took our call this morning to the techs who were awesome, we learned so much more about our system! This is our first winter in Florida and thank goodness we have AC designs to help us. Thank you!!!!
I just had a new 15 seer AC installed for our upstairs floor and we were blown away by how meticulous, patient and thorough Michael was. He truly is a gem! If his boss is reading this, I'm sure he would appreciate a lay raise! I will most definitely be recommending my friends to A/C Designs and specifically tell them to ask to get Michael on the job!
We moved into our newly constructed home on March 13, 2007. We moved to the beautiful city of St. Augustine from Macon Georgia to be nearer to our children, and we both are now eighty years of age. This afternoon, Tuesday July 24, our air conditioner quit cooling. Jason is the young man that was sent to our home. Jason was very knowledgeable about the problem and he conducted himself in a very professional manner. He was concerned about our ‘well-being’ and he made sure that we understood what we needed to know. He was very courteous. Truly this young man is an asset to your business, and we know you are proud of him. We just wanted you to know that this young man turned cloudy skies into sunshine for us. He made us happy! We just wanted to convey our pleasure of Jason to you!
Mike is an exceptional service tech that completed installation. He’s one of the best – very professional and courteous. He answered all my questions.
Mike and James completed the referenced project this afternoon. I am very happy to report that these men were professional, courteous and friendly. They completed the work and restored the surrounding area(s) in a proper manner. They exceeded my expectations. Your company is fortunate to have these men as part of the organization.
Everyone that I have dealt with is great! I received a call from Billy to schedule my maintenance appointment. He was very pleasant over the phone. On the morning of my appointment, I received a follow up call from Brian McKitrick letting me know that he was on his way and gave me the time frame on when he will be at my home. I appreciated that nice gesture. He had a positive attitude throughout the appointment. I also wanted to add that it's great that the techs wear shoe covers before entering the home. Thank you to the wonderful staff for the awesome customer service!!!
Josh is very courteous and professional. He has efficient, informative. I love that he tells me what he will do, courteous in every move... I really commend his professionalism and honesty.
I am glad I got to experience firsthand how great your company is since my wife normally takes care of it. I called after normal business hours and left a message. I received a call back immediately from John Hall asking the problem we were having with our unit and the estimated time he would be at our home. John Hall was very courteous and thoroughly explained what he was going to do to service our unit. I am extremely pleased with the service he provided and the promptness in calling me back right away. I wish other companies can learn from the example your company sets.
We have lived in this area for over 30 years owned several houses and have NEVER had such a knowledgable and professional AC technician.