Outstanding service
Great reliable service as always.
I really appreciated Ray coming by and explaining my system to me. Whew who knew about the drain line?! Not me lol. So I learned a lot and how to preserve my system, what that switch was for and how to change the filter too! This once over was very informative and helpful especially as a new homeowner learning how to maintain it.
DAVID GRANT is a true professional and an asset to your company! Great customer skills, efficient and knowledgeable. 5 stars to David.
Mr. Chadd was the service technician who came to resolve the issue at hand. He was very knowledgeable and checked out the system. I had a problem with water leaking from the air handler. He quickly checked out the system finding the air filter was wet and kept the system from breathing properly. That filter was only in the unit for a little over 3 weeks.
I called this morning for an appointment and received same day service. I was very impressed. Thanks to the staff at AC Design. Excellent team work. I am very appreciate for all that you do. Once again thanks ????.
Maison provided excellent customer service. Provided detailed description of work completed. Appreciated his friendly nature!
After ten years and a few months our air conditioning (with its ten-year warranty) packed up. We feared that getting a new one was going to be a big ordeal, but it wasn't at all. AC Designs reacted promptly to our call for assistance and a very helpful and professional technician came to see us to explain the options. That was on a Saturday afternoon. On the Monday morning at 08:00 he called to get our reaction. We confirmed a new system and by 10:30 that same morning two equally helpful and professional technicians came to install it. It was a rainy, miserable day, but by 3:30 the system was installed and running, and you wouldn't have known they'd been in the house, they were so clean and tidy. New AC systems are not cheap, but it was nowhere near as expensive as I anticipated, and I thought it was a very fair price for a job that requires considerable skill and expertise very well done.
Good job ????
Kerry did a fantastic job and made great recommendations to keep both systems running. I would recommend him and the company to anyone in the Macclenny area.
Very professional and knowledgeable and on time.