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T K A, Yesterday

I called in a late afternoon request for a service issue that my A/C was not functioning properly. The collection pan was nearly full of water from dripping and the system was not cooling. They sent a representative out the next morning for a diagnostic evaluation. Matthew the technician was knowledgeable, thorough and courteous. Fortunately, the issue was resolved by a complete evaluation of the system and determined to be a result of myself running the fans on constant recirculate for the last 3 days and a recent improper replacement of a filter that I installed.

I was again impressed with the quality and excellence of the representative who handled the call and the technician that was thorough in evaluating the system to determine it was working properly but had shut down properly. It was shut down as the coils froze and the melting collection of water level in the pan triggered the fans and system to safely shut off. After cleaning up and installing a new filter Matthew restored the A/C system without the need for any additional repairs.

I have a service contract that A/C Designs ever since I purchased my newly built townhome 5 years ago and A/C Designs was the contractor who originally installed the Carrier system. They have proven to be honest, reliable and professional and I highly recommend them.

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AC Designs originally installed the Carrier AC system at my new condominium in 2021. Elier was my service technician today and he continued the quality and courteous service that has kept me a loyal customer.

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Roy Bubigkeit, Yesterday

Service tech was very professional, courteous, knowledgeable and took the time to explain the varied steps of the maintenance process. Highly recommended to all.

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Willie johnson, This week

Professional and polite.

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Bruce Tarkoff, This week

From start to finish A/C was the very best service provider a consumer could have. The experience was flawless. There sales and technicians were so knowledgeable and professional. S very satisfying experience.

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Jason Braley, This week

Chris came out to my house today and had my A/C system back up and running within 30 minutes. He was professional, knowledgeable, and absolutely crushed the job. He also took the time to explain what caused the issue and gave me helpful tips to prevent it from happening again.

I highly recommend A/C Designs and especially Chris. If you need an honest, skilled A/C technician, Chris is your guy!

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Victor Leguillow, This week

Shawn the technician was professional, knowledgeable and informative! A sense of relief with his explanations!

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Ross Poole, This week

Technician came less than 24 hours after I called. He was neat, clean easy to understand and very professional and took care of my problem very quickly. I am very satisfied and recommend them highly.

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Collin Taulbee, This week

Our AC stopped cooling, so we called AC Designs to diagnose what we thought was a refrigerant leak. The first technician wasn't able to locate the leak, so AC Designs sent Matthew out for a second opinion.

Matthew didn't arrive until around 6:00 PM, and I honestly expected someone coming that late in the day to do a quick once-over and call it a night. Instead, he did the exact opposite.

He took his time, was incredibly thorough, and kept double-checking everything until he found what had to be one of the smallest leaks imaginable. His determination saved us from having to go through additional leak testing that likely would have cost us thousands of dollars.

It's rare to find someone who takes that much pride in their work, especially at the end of a long day. Matthew never looked rushed and never gave up until he found the problem.

AC Designs is lucky to have an employee like him. Matthew is the man, and because of his professionalism and work ethic, I wouldn't hesitate to recommend AC Designs to anyone.

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Christopher Engle, This week

Awesome experience i would absolutely recommend AC Designs.

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Stanley Durbin II, This week

Excellent service! Signed up for the comfort club program and had my first service within 1 working day. My technician Abby was very knowledgeable and explained everything in great detail.