Our tech, Gian (I hope I got that right) got here just as he said. I told him the problem of having to reset thermostat on numerous occasions the last couple of days. Said it sounded like condensate water problem. I told him there was a condensate pump which he checked and sure enough needed to be thoroughly cleaned. He ran a type of liquid cleaner through the lines to make sure they were cleared. He then checked the outside unit and reported all was well. Thanked him so much for working on Sunday to bail us out. Thank You Team AC Design!
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sonicblast21, This week
Strong work
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Maryann Stanley, This week
Good experience. Shawn called ahead with an ETA. Arrived wearing booties, listened to my concerns & went right to work. Spent some time testing system, made some adjustments and gave feedback.
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Brendan Faherty, This week
Excellent service all around. From the time I called in until the service tech completed service, outstanding.
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Mark Hinton, This week
Matt was great! He was quick and he was great to work with!
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Paul, This week
Tyler, just performed a preventative maintenance on my a/c unit. He was very thorough and knowledgeable. He explained everything I ask him about the unit and gave me some good tips on maintaining my unit between visits. I highly recommend Tyler Tillis.
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Sarah Myers, This week
After a brief AC outage, Drew at AC Designs showed up the next day and correctly diagnosed a broken thermostat, much to my relief. Their tech doing the annual maintenance today was fantastic! He finally explained to me why the UV light is so important. I wish I had known or understood it four years ago. Thank you D. Peak for your kindness and great service today!!
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sam k, This week
Alex took great care and was honest. They could have made a simple fix into something much more but did the right thing. I signed up for their maintenance plan because of their honesty. Good team and company
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À J Jones, This week
Came out the same day and finished in less than an hour. Very nice technician.
